Pan Mai Restaurant
2 years ago
We enjoyed a takeout meal last night. All the items we ordered were delicious. They were hot and fresh. Very happy that the new owners have brought it back.
2 years ago
2 hours before i got my food and it was cold. never again.
3 years ago
My son went to call on an order on December 31 2021. Before even saying hello he got Fuck off we are not talking anymore orders. Now is that the way to treat customers. I'm sure you will be losing alot of customers once it gets posted to Facebook
3 years ago
My wife was craving Chinese food ,we always order from pan mai.the delivery guy is always in good spirits and we always tip well,but tonite they totally messed up the order.After mentioning it, was very surprised that the lady on the phone did everything to blame my wife for ordering it.That was unacceptable and may they go under because have no customer service.Will never order there again
3 years ago
Date night take out style. Very disappointed. Chow mein was awful, smelled and tasted burnt. Broth at the bottom socked the chicken ball, soggy. And the wonton soup was a weird red colour. Things were not right with our food. This was their second chance. Sorry Pan Mai but we will be taking our business elsewhere.
3 years ago
Was super disappointed. Had extremely poor customer experience. There was nasty fish in our egg rolls. Ribs were dry chicken balls were over cooked. Forgot our drinks had to go all the way back to get them. Haven't had Chinese food in a long time was excited for it then tried it and was let down. Definitely will NOT be going back there again!
3 years ago
Awful!!
3 years ago
Suffice to say we have used Pan Mai before and decided to give it a second chance as the ownership had changed. I never get involved in writing reviews so this is new to me and a reflection of my disappointment. My bad I decided not to cook and treat the wife to an order in meal. Initially we made our phone order and were told it would be half an hour. An hour and 15 minutes later I thought maybe we should call and find out where it was. The young lady whom I spoke to told me it was still there but ready. In her defence she said it would be there soon and yes it was 15 minutes later. Unfortunately everything was cold and would need reheated(I should have cooked).This is not the first time I have been disappointed with delivery from this establishment, so please take your business elsewhere if you are looking forward to a quick impromptu meal. Poor quality,poor customer service and poor delivery.
3 years ago
Menu should be updated. It reads free delivery to Penetanguishene and Midland for orders over $30. They charge $5.50 for delivery to Midland. Don't be fooled.
3 years ago
Our craving for Chinese food was not satisfied. Although the rice and noodles were acceptable, the chop suey quite good, the chicken balls were dry and overdone and the couldnt even bite into the egg roll.
We gave you a chance but wont come back.
4 years ago
Ordered take out this evening for the first time in about a year. The food has changed. Chicken fried rice was so salty. And it didn’t look or taste like traditional fried rice. It was white with greens onions. The lemon chicken batter was yellow inside and there was more batter than chicken. This was also very salty.
4 years ago
Tried Pan Mai takeout for the first time last night. The food was delicious and we will return for takeout again.
4 years ago
2.5
My wife ordered 2 #3 take outs, chicken fried rice , chicken balls and egg rolls. I must say I wasn't very impressed with the meal, The chicken balls were way over looked, as were the egg rolls. Almost tasted like the oil was old or rancid. The rice was very sticky and had a fishy flavour to it. I had take out from there before but it was never this disappointing. I couldn't finish my egg roll as it was making me gag with the awful taste of rancid oil.
4 years ago
My family ordered dinner from here last night and I must say we all enjoyed our dinner immensely, the meal was hot the vegetables were cooked to perfection, the chickenballs had more chicken then batter, and the egg rolls were great. It was nice not having grease on chickenballs and egg rolls. Free delivery was a nice touch thank you Pan Mai you are our go to Restaurant for Chinese Food.
4 years ago
Ordered Chinese food for a special occasion. In the past the food's been great. Tonight the food was terrible. It was overcooked, dry, packed flavour, not sure what was in the egg rolls. Extremely disappointing. Worst Chinese food I've ever had!!!
4 years ago
Ordered in from Pan Mai last night. Food was very yummy and flavourful. Great job Pan Mai!
4 years ago
our egg rolls had fish!!!
5 years ago
Excellent food and service. If you are in area and want Chinese food then you will find no better.
6 years ago
Been to all the chinese places in the area and this is by far the best !
6 years ago
Been going here for ten years last year or so.. new owners.. was good before and great now.. friendly fast good food
7 years ago
The food was awesome , specially the Winton Soup and Egg rolls, would love to come back again....Keep up the good work and service!! Best Mike
8 years ago
Best Chinese around!
13 years ago
never disappointed ...... always calms that craving :)
14 years ago
im up visiting family and went to pan mai restaurant and found the food to quite tasty the staff at pan mai is just wonderful the brunette is just full of life she makes you feel warm and welcomed soon as you walk in the door would definately recommend going to pan mai for great food and great service thumbs up for pan mai
14 years ago
since moving from Niagara Falls, this is the closest to the chinese food we are accustome too...fresh and made to order....highly recommended
15 years ago
Not impressed. We ordered delivery and was told it would take 45 min., it actually took 1 hr. 15 min. All the food was completely cold. Our usual restaurant is Bleu Garden Chinese in Midland and their food is so much better. We ordered Pork Tiki Tiki and the broccoli in it was so overcooked it was mushy, very few vegetables and just a few almonds. We get wonderful fresh carrots, celery, broccoli etc. from Bleu Garden with twice as many almonds. Prices are the same at both places. We also got an egg roll and spring roll and both were better than Bleu Garden. My husband got Wonton soup and said it was very good. But that's not enough to get us to go back, we're staying with Bleu Garden.
The Business Owner Replied:
Hi Marilyn I would like to thank you for bringing this is my attention. It is unfortunate that you did not enjoy the Pork Tiki Tiki and our delivery time was longer then expected. For this we offer our apologies. It was an exceptionally busy Friday night and our delivery drivers were having difficulty keeping up with demand. Deliveries to Midland did, unfortunately, fall slightly behind. However, this is no excuse, and we will use your comments in an effort to improve out business and eliminate our shortcomings. Thank you Edwina
Written on 11/03/2009
Hi Marilyn I would like to thank you for bringing this is my attention. It is unfortunate that you did not enjoy the Pork Tiki Tiki and our delivery time was longer then expected. For this we offer our apologies. It was an exceptionally busy Friday night and our delivery drivers were having difficulty keeping up with demand. Deliveries to Midland did, unfortunately, fall slightly behind. However, this is no excuse, and we will use your comments in an effort to improve out business and eliminate our shortcomings. Thank you Edwina
Written on 11/03/2009
15 years ago
Amazing food, super inexpensive, I love it
15 years ago
Whenever I get Chinese Food, its got to be Pan Mai!!!
15 years ago
Great restaurant. I have some memories of this place I will likely never forget. The food is delicious and priced right! Also you can ask for food with or without MSG. Fast delivery but it's even nicer to dine in. I prefer this place more then King's Buffet in Midland. Take a break from the fast food and pizza and eat some Chinese.
15 years ago
Joe and his family make excellent Chinese food, the staff is courteous and friendly, we order from here quite often.. And is the only Chinese eat in that has the best tasting food. Glad that Joe is still around running a Chinese restaurant. I started eating his food over 20 yrs ago when he had the Dynasty downtown Midland. And he is still making the best Chinese food in the area!!!! Kudos to Joe, his family and staff.
15 years ago
I lived in scarbourgh and eat at some great Chinese food places ,But since I moved up north here, I Love eating at Pan Mai as their food is great tasting and very nice service's ,Those Lady's need too be thanked and tipped ,It is simplly great place to eat ,and there's no rushing you out the door ,Thanks lady's Charles and Patricia
15 years ago
They give you a family feel with an oriental touch. You get a great meal at a reasonable price!!
16 years ago
Feeling Lazy on a Sunday night we decided to order from Pan Mai for the first time. We were very impressed with both their service as well as the quality of food! I would highly recommend Pan Mai for Chinese Food!
16 years ago
We were out in the Penetang area hiking and decided to give this restaurant a try. We were very impressed! As they have been voted a favorite. We got great service, fast , Delicious and hot. Reasonably priced as well. We will be looking forward to going back there in the near future.
16 years ago
Best Chinese food around.. No body can make chinese like Pan Mai :) We eat here often!!!
16 years ago
The best place to eat!!!!! I love it
