Iris Midland
2 years ago
I took a senior citizen from Hillcrest Village over for an appointment. Great service & care. Peter has severe mobility issues and required a re-fit for his new classes and it was difficult for us to get him back. Lisa was kind enough to go over to Hillcrest on her lunch hour, got tested, and re-fitted Peter. Not often you receive this type of service. Good for Lisa and good for Iris,,,,,,,,,,Well done! Thank you.
J J
The Business Owner Replied:
Thank you John for the lovely review! We pride our business on service and are happy to help deliver or adjust glasses for those who cannot attend the clinic for multiple visits. I am truly happy that Peter can see well and was happy to help!
Written on 09/07/2022
Thank you John for the lovely review! We pride our business on service and are happy to help deliver or adjust glasses for those who cannot attend the clinic for multiple visits. I am truly happy that Peter can see well and was happy to help!
Written on 09/07/2022
3 years ago
Unbelievable during business hours, NOBODY answers the main phone number ??.
The Business Owner Replied:
Good morning,
Very sorry to hear that we have missed your call. We hope that you have left a message, so that we may be able to respond to your inquiry. Please note you message will be retrieved and returned in a timely fashion at most 24 hours. You can also reach out to us by email as well with your inquiry to iris826@iris.ca. We look forward to speaking with you soon!
Lisa Beaudoin R.O. - Manager
IRIS 826
Written on 07/05/2021
Good morning,
Very sorry to hear that we have missed your call. We hope that you have left a message, so that we may be able to respond to your inquiry. Please note you message will be retrieved and returned in a timely fashion at most 24 hours. You can also reach out to us by email as well with your inquiry to iris826@iris.ca. We look forward to speaking with you soon!
Lisa Beaudoin R.O. - Manager
IRIS 826
Written on 07/05/2021
The Business Owner Replied:
Sorry for your frustrations, it is good to be busy but sometimes it is overwhelming here at the clinic the staff and clients. If you get our answering machine please leave a message, they are checked 3-5x day but it may take up to 24hrs for a response. If it is an emergency all messages are triaged in a timely fashion. We do appreciate your business!
Written on 07/06/2021
Sorry for your frustrations, it is good to be busy but sometimes it is overwhelming here at the clinic the staff and clients. If you get our answering machine please leave a message, they are checked 3-5x day but it may take up to 24hrs for a response. If it is an emergency all messages are triaged in a timely fashion. We do appreciate your business!
Written on 07/06/2021
