DJCJ Smartphone Repair


Kelley Ward
7 years ago

Feedback about a Midland business.I had my iPad repaired at DJCJ in Midland took him 6mnths to get it back to me and that was only after I harassed him. He quoted my 80 when I brought it in, tried to charge me 190 when I picked it up...When I got it back the corner of the screen was lifted and the battery took forever to charge fully and when it did died very quickly. I of course took it back to him and he "fixed" it (the corner, I assumed my cord was faulty for the battery). I took the iPad home corner lifted again shortly. Replaced the cord several times..with no improvement. I then began thinking there was something wrong with the battery. Then the home button fell off and I took it back again where I was told he didn't have time to fix it and I would have to leave it there, well, that wasn't happening again. So I kept it and placed a piece of tape over it to hold it there. The corner lifted eventually cracked and the screen needed to be replaced again que this weekend when I took it to get replaced. I stood and watched the guy open it up. He immediately said you've has this screen replaced. I said yes he said it was covered in glue on the inside but he wasn't worried about that he was worried about the small hole in the battery and all the screws missing from inside.I sent a message to Mr DJCJ today where he immediately became defensive and told me he wasn't sure what I wanted him to do. He told my husband in his best customer service skills voice he wasn't going to do anything (ie replace the battery) because it was a year ago but remember he had it 6 months... Avoid at all costs!!!!

PETER WINLOVE-SMITH
8 years ago

Can't believe the level of service. In and out in 5 minutes with a new battery in my IPhone4s. Didnt know they were replacable. Was looking to purchase new phone as old battery wouldn't charge. I spent $30 and now have a new phone. Go There!! Tell your friends!!!!

Delena Beemer
10 years ago

Gregg is the best. we met through a family friend and his work is very exceptional! when you make a mistake, he'll fix it in a matter of no time. he is very kind hearted and anyone i've referred to him came back with a huge smile on their face. Great Work Gregg. see you soon

Amber
10 years ago

Excellent and fast service from DJCJ this holiday weekend. Great prices too!!! Thanks for fixing my phone in a flash. It was much appreciated!

Chris Hill
11 years ago

I went in to see if Gregg could help me out with my water damaged Blackberry. He detected that it was only the keyboard that was damaged and swapped it out with a replacement keyboard and good as new! Thanks again Gregg for the quick and efficient service!

Tina
11 years ago

Fantastic experience shopping at this store. Gregg and his staff were very nice and went above and beyond with my son's purchase of an iPod/iPhone. I have a very happy 8 year old now thanks to Gregg. A plus, and I will definately be recommending this shop to everyone I know. Thanks again!

Wendy Louis
11 years ago

Thank you Greg. We heard about your new on-line service and thrilled to be able to order items from DJCJ on-line. Great to have a local supplier with great prices and fabulous customer service

Brandon
11 years ago

I brought my phone that I smashed, into Gregg's shop and he looked at it two days in a row. The phone was damaged way beyond repair,But get this! He didn't even charge me a penny for the time he invested trying to fix my phone. Very very nice guy, great old school service! He is the owner of the business and therefore takes the time to do things right while providing great friendly service and he's sure to have your phone/iPod back to you in no time. Very reasonable prices on the phones he has in stock and is a completely reasonable and honest guy. I highly recommend bringing him your buisness,you will not be disappointed.


11 years ago

Fantastic!! My cell phone wasn't making a connection to turn on, so I visited Gregg after work and within 15 mins he not only fixed it but he didn't charge me for his time! Now that is old school service right there!! Thank you so much! I will make sure all my friends know all about you and your awesome service! Cheers!
The Business Owner Replied:

Once again Gregg came through for me. I dropped my Samsung Galaxy S5 4 days after getting it and as luck would have it, I didn't have the insurance. It wasn't a cheap fix BUT Gregg fixed it up to almost brand new again for me. Fantastic service and so knowledgeable! Thanks again!

Written on 10/01/2014

Joe & Sherri B
11 years ago

Fantastic service! Honest, great pricing! My young daughters had heard about Greg through his reputation at elementary school. I would not hesitate to recommend him, and will be using him again in the future. Top notch all the way. Fast, friendly, informative. You will not be dissapointed! Thanks so much again!

Michelle
12 years ago

Excellent customer service!!! Gregg is incredibly patient and very good with explaining how to use my first Iphone which I purchased through his business. Highly recommend DJCJ :)

haylie
12 years ago

I was shocked and thankful how quickly my phone was fixed...and it was reasonably priced!!!! Thanks for the great service

Colin
12 years ago

DJCJ has an incredible selection of iPhone cases and accessories. Gregg is super-helpful and prices are very reasonable. Midland is lucky to have such a great mobile phone resource.

Monty Mitchell
12 years ago

Found DJCJ for phone repairs. Awesome idea amazing service